Haven Riviera Cancun (Adults Only), Alfredo V. Bonfil
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Key details
About Resort
Carretera Federal 307 Chetumal-Puerto Juarez Km 335,
Alfredo V. Bonfil,
Mexico,
77569,
Quintana Roo
-
Near Xoximilco
Great
8.9
9.2
/10
Loved by guests
Friendly staff
Amazing butler service
Delicious restaurants
Beautiful resort
"I loved it that if you wanted to listen to music, participate in activities and mingle you could go to the one pool."
Alan from Mexico
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"The newly upgraded exercise room, complete with a full range of equipment and a top-notch treadmill, makes maintaining my fitness routine effortless and enjoyable."
Lucille from United States
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"Loved jacuzzi in balcony with beautiful view."
Suk from United States
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Haven Riviera Cancun (Adults Only) is a 5-star all-inclusive resort offering luxury and sophistication. This adults-only retreat features 333 rooms equipped with modern amenities and access to a variety of dining options, recreational activities, and a full-service spa.
Rooms & Amenities
Haven Riviera Cancun offers 333 well-appointed rooms, featuring amenities such as air conditioning, flat-screen TVs with satellite channels, and private bathrooms. Selected rooms include swim-out options, kitchens, and spa baths, with personalization options through mini-bars and aromatherapy.
Dining Options
Dining options include five à la carte restaurants, showcasing local and international cuisine, as well as two snack bars and multiple bars including swim-up settings. Guests can enjoy 24-hour room service for added convenience.
Leisure & Wellness
Leisure facilities include three outdoor swimming pools, a giant jacuzzi, a nightclub, and outdoor tennis courts. MySenses Spa provides a variety of treatments, including massages and body therapies, and is recognized as one of the finest spa retreats in the region.
Services & Location
Haven Riviera Cancun features a 24-hour reception providing concierge services, where staff speak multiple languages, including English, Spanish, and French. The resort is located 15 km from Cancun, allowing easy access to attractions like Ventura Park Cancun and Xoximilco.
Must-do experiences
Savor pescado a la Tikin Xic at La Destileria for a local delight.
Visit the Mayan ruins of El Rey for a glimpse into ancient history.
Explore Mercado 28 for unique artisan crafts and local delicacies.
Catch a sunset at Playa Delfines, known for its stunning views.
Take a day trip to Isla Mujeres and enjoy snorkeling at Garrafon Park.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Serenity Club Junior Suite Swim Out Ocean Front
2 persons
56 m²
1 King-size bed
Shower
Private pool
room details
Serenity Club Romance Junior Suite Ocean Front
2 persons
56 m²
1 King-size bed
Shower
Coffee machine
room details
Serenity Club Romance Junior Suite Swim Out Ocean Front
2 persons
56 m²
1 King-size bed
Shower
Private pool
room details
Romance Junior Suite Partial Ocean
2 persons
63 m²
1 King-size bed
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Canoeing
Horseback riding
Tennis court
Golf course
Darts
Table tennis
Yoga class
Aerobics
Fishing
Guest Parking
Cookware/ Kitchen utensils
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Haven Riviera Cancun offers a delightful array of dining experiences that blend local flavors with international cuisine. With an inviting atmosphere and diverse menu options ranging from Mediterranean to Asian, guests can indulge in authentic culinary experiences designed to satisfy every craving.
Flavours
International
Ambiance
Modern
Key Offerings
Enjoy a vibrant menu featuring vegetarian, vegan, and gluten-free options at any time of the day. This venue captures the essence of global flavors, perfect for a leisurely breakfast or a delightful dinner.
Reservation
no
Open for breakfast, lunch, and dinner.
Agua Bendita
Mexican, Steakhouse
Ambiance
Traditional, Modern
Key Offerings
Experience a fusion of rich Mexican traditions and steakhouse classics. Signature dishes include expertly grilled steaks and fresh local specialties available for a delicious dinner.
Reservation
yes
Dinner: 18:00 - 22:00 (Monday to Friday, Sunday)
Olios
Mediterranean
Ambiance
Traditional, Romantic
Key Offerings
Savor dishes inspired by the Mediterranean, including vibrant salads and grilled specialties, all within a romantic setting that is ideal for intimate dinners.
Reservation
yes
Dinner: 18:00 - 22:00 (Daily)
Vora Mar
Italian
Ambiance
Modern, Romantic
Key Offerings
Indulge in classic Italian dishes with a contemporary twist. The menu celebrates fresh pasta and exquisite sauces, set in a cozy ambiance perfect for romance.
Reservation
yes
Dinner: 18:00 - 22:00 (Daily)
Satsu
Asian
Ambiance
Modern
Key Offerings
Embark on a culinary adventure with Asian-inspired dishes that embrace bold flavors and sophisticated presentations, providing a unique dining experience.
Reservation
no
Dinner: 18:00 - 22:00 (Daily)
Tahani
Middle Eastern
Ambiance
Modern
Key Offerings
Enjoy a taste of Middle Eastern delights with a menu featuring vibrant spices and vegetarian options, open for breakfast and dinner in a welcoming environment.
Reservation
no
Breakfast and Dinner.
Location
Carretera Federal 307 Chetumal-Puerto Juarez Km 335,
Alfredo V. Bonfil,
Mexico,
77569,
Quintana Roo
Map view
Carretera Federal 307 Chetumal-Puerto Juarez Km 335,
Alfredo V. Bonfil,
Mexico,
77569,
Quintana Roo
City landmarks
Landmark
Moon Palace
2.1
km
Landmark
Moon Palace Golf Club
2.4
km
Spa Centre
Spa
2.4
km
Event hall
Moon Palace Arena
2.4
km
Landmark
Piston Pueblo
3.6
km
Theme Park
Xoximilco
4.0
km
Theme Park
Ventura Park Cancun
6.4
km
Explore Alfredo V. Bonfil
Explore Local Highlights
Top Attractions
Activities
Dining
Entertainment
Moon Palace
25 minutes' walk
A luxurious resort offering stunning views and a range of recreational facilities, ideal for a casual stroll or a day of leisure.
Piston Pueblo
10-minute drive
A vibrant community showcasing local culture with artisan shops and street performances, providing an authentic taste of Mexican heritage.
Xoximilco
10-minute drive
A unique experience featuring colorful gondola rides through a recreated ancient canal, great for music, culture, and traditional cuisine.
Ventura Park Cancun
15-minute drive
An amusement park with thrilling rides, water attractions, and family-friendly activities, perfect for adventure and fun for all ages.
Water Sports at Moon Palace
5-minute drive
Exciting water activities such as snorkeling, kayaking, and paddleboarding, great for thrill-seekers. Rental equipment available on-site.
Spa Treatments at Moon Palace Spa
5-minute drive
A serene oasis offering various treatments including massages and facials, perfect for relaxation and rejuvenation after a busy day.
Arrecifes
5-minute drive
An elegant restaurant featuring fresh seafood and local dishes, known for its lovely ambiance and attentive service. Reservations recommended.
La Terraza
10-minute drive
A casual dining spot with a variety of international and local cuisines, famous for its vibrant atmosphere and outdoor seating.
Moon Palace Arena
5-minute drive
A premier venue for concerts and shows, featuring a lively atmosphere and weekly entertainment events appealing to all ages.
Tequila Bar at Moon Palace
5-minute drive
A laid-back bar with a vast selection of tequila and live music nights, perfect for a fun evening out with friends or as a couple.
Getting around
City Centre
Alfredo V. Bonfil32 min
·
21.3
km
Airports
Cancun International Airport (CUN)20 min
·
12.9
km
Isla Mujeres, Quintana Roo (ISJ)62 min
·
40.7
km
Reviews and Ratings
Feedback from previous guests about their experience.
74%
loved the resort and would return for another relaxing stay
7.4/10
Very good
Rooms
8.2
Location
6.3
Service
8.6
Dining
6.4
Guest reviews
7.4/10
based on 5 reviews
8.9
8.9/10 based on 1457 reviews
Sawyer
United Kingdom,
February
2025
7.0/10
My stay at the hotel was quite a mixed bag. The rooms were well-designed and offered a good level of comfort, although there were some noise disturbances from nearby construction. The service provided was notable, especially how accommodating they were when my flight got delayed. However, the location was a bit inconvenient, being a fair distance from Cancun's attractions. Overall, I felt it offered decent value for the price I paid.
Rooms
8.0
The rooms were spacious and I particularly loved the heavy doors that kept out all external noise.
Service
9.0
The service was flexible and attentive, especially during our flight delay; everyone was kind and made me feel comfortable.
Location
6.0
The hotel's location is nice for a quiet getaway, but it's about a 30-minute drive to the Hotel Zone, which is a downside.
Dining
5.0
Dining was average, with some meals being lackluster; however, there were a few standout options that were enjoyable.
Facilities
7.0
The resort facilities were decent, but there is room for improvement in terms of overall amenities.
Rosie
United Kingdom,
November
2024
7.8/10
I had a mostly enjoyable stay at this hotel. The rooms were large and exceptionally clean, and the staff really went out of their way to make us feel at home. However, the dining experience could use some improvement, and the hotel is a bit far from the main attractions in the area. Overall, it offers great value for the money if you're looking for a relaxing getaway.
Rooms
9.0
The rooms were very large, bright, and clean, which made my stay quite comfortable.
Service
7.0
The service was welcoming, with special thanks to JC and Pamela, who made a real difference during our stay. However, there seemed to be a slight prioritization of guests who tipped more.
Location
Dining
7.0
The dining options were good, with a great selection and high-quality food, especially for a buffet, but I wished there were more variety on certain days.
Facilities
8.0
The facilities were well-maintained and enjoyable, contributing to a relaxing environment during my stay.
Mia
United Kingdom,
November
2024
6.8/10
The hotel has some fantastic features, like the beautiful ocean view from the clean and comfortable rooms. However, my stay was marred by a strong unpleasant smell in the area, and the construction noise nearby was quite disruptive during the day. The service and food were decent overall, but I had a few issues with portion sizes. It's a mixed experience, ultimately.
Rooms
7.0
The room was amazing and clean, boasting a beautiful ocean view, but there was a strong smell coming from the bathroom that was hard to ignore.
Service
8.0
The staff were nice, friendly, and super helpful, especially Sahel, the lifeguard, who I had a great conversation with.
Location
6.0
While the hotel was in a nice area, it felt far from downtown Cancun and the vibrant atmosphere of the malls and restaurants.
Dining
6.0
The food was great, but the portions were quite small, and drinks sometimes felt mixed with water or juice, which was a letdown.
Facilities
7.0
The facilities were well-kept and modern, but I did struggle with the ongoing construction nearby that affected the tranquility of the resort.
Isaac
United Kingdom,
November
2024
8.2/10
I had an overall pleasant stay at the hotel which boasted a beautiful beach, clean pools, and nice rooms. The highlights were definitely the friendly staff and wonderful food. However, we did have some issues with construction noise that made mornings quite disruptive and an unpleasant smell from the bathroom in our room. Despite these drawbacks, the experience was still enjoyable and offered good value for money.
Rooms
7.0
The room was really nice, featuring a jacuzzi on the balcony, which added a lovely touch to our experience. Unfortunately, we had to deal with a horrible smell coming from the bathroom.
Service
10.0
The staff were incredibly friendly and helpful throughout our 11-day stay, consistently going above and beyond for our happiness and comfort.
Location
7.0
While the location was incredible and close to the airport, it was quite remote and far from the bustling areas of Cancun, making excursions a bit more challenging.
Dining
9.0
The dining options were good, with everything we could want. The food quality was high, making it a highlight of our stay, along with room service breakfast.
Facilities
8.0
The facilities were well-maintained, and the pools were clean and inviting, providing a great place to relax.
Christina
United Kingdom,
October
2024
7.6/10
My stay at the resort spa was quite enjoyable, with stunning views of the ocean from the rooms that exceeded my expectations. While the service was very friendly, I did find the dining options a bit lackluster, especially breakfast. The pool area was really nice, offering a relaxing atmosphere. Overall, I felt like I got good value for my stay, but a few improvements in dining could make it even better.
Rooms
10.0
The rooms were gorgeous and offered an amazing view of the ocean, definitely exceeding my expectations.
Service
9.0
The service was friendly and helpful, with staff always ready to assist. I appreciated the cocktails available at all hours.
Location
6.0
The hotel is situated in a remote area, which can make it inconvenient for accessing nearby attractions and requires an expensive taxi ride from Cancun.
Dining
5.0
The dining experience was average; while room service breakfast was okay, I expected more variety in the buffet options.
Facilities
8.0
The pool area was well-maintained, providing a beautiful space to relax and enjoy the sun.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a continental breakfast for a fee.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Number of floors:
4
Number of rooms:
333
Former name
haven riviera cancun all inclusive (adults only)
FAQs
About Haven Riviera Cancun (Adults Only)
What are the check-in and check-out times at Haven Riviera Cancun (Adults Only)?
Check-in is at 15:00, and check-out is by 12:00.
How far is Haven Riviera Cancun (Adults Only) from Cancun International Airport?
The hotel is located 12 km from Cancun International Airport, approximately a 20-minute drive.
What dining options are available at Haven Riviera Cancun (Adults Only)?
Guests can enjoy dining at five on-site restaurants featuring Italian, Mediterranean, and Mexican cuisine.
Is there a pool at Haven Riviera Cancun (Adults Only)?
The resort features three outdoor swimming pools, including an infinity pool and heated options.
What amenities do the rooms at Haven Riviera Cancun (Adults Only) provide?
Rooms are equipped with air conditioning, a flat-screen TV, a safety deposit box, and a private bathroom with free toiletries.
Does Haven Riviera Cancun (Adults Only) offer any spa services?
Guests can relax at the on-site MySenses Spa, which offers massages, body treatments, and holistic therapies.
Can guests play sports at Haven Riviera Cancun (Adults Only)?
The hotel offers recreational opportunities including tennis courts and table tennis.
Is parking available at Haven Riviera Cancun (Adults Only)?
Free private parking is available on-site with no reservation needed.
What languages are spoken by staff at Haven Riviera Cancun (Adults Only)?
Staff members communicate in German, English, Spanish, and French.
What types of recreational activities are offered at Haven Riviera Cancun (Adults Only)?
Guests can enjoy activities such as golf, snorkeling, diving, canoeing, and evening entertainment.
What is the closest point of interest to Haven Riviera Cancun (Adults Only)?
Nearby attractions include Costa Occidental de Isla Mujeres National Park and Xoximilco, both approximately 5 km away.
Does Haven Riviera Cancun (Adults Only) provide in-room dining options?
The hotel offers 24-hour room service featuring local and international cuisine.
What types of suites are available at Haven Riviera Cancun (Adults Only)?
The hotel features different suites, including Serenity Club suites that offer beach access and VIP amenities.